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Robert Ball

Office & Operations Professional

Experienced Office Professional with expertise in managing office functions, quality assurance, health & safety, transport coordination, and supplier account management.

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About Me

I am a detail-oriented office professional with a broad skill set spanning quality assurance, health & safety, transport logistics, and account management. I enjoy improving processes, supporting teams, and ensuring compliance with industry standards.

Transferable Skills:
Strategic Planning & Execution Business Relationship Management Client Coordination & Satisfaction Performance Analysis & Growth Supplier Relationship Management Effective Onboarding
Quick Info

Location: Bridgwater, UK

Email: Robertball54321@gmail.com

Phone: 07792117419

Languages: English (Native), German (Basic)

Skills

Microsoft Package
90%
Health & Safety
85%
Time Management
100%
Quality Standards
85%

Experience

  • Wayfair Supplier Key Account Manager (Dec 2021 – Present) — Spearheaded strategic planning and supplier onboarding, driving revenue growth and client retention. Championed client satisfaction, performance analysis, and supplier relationship management.

  • Quality Assurance Coordinator (Apr 2021 – Present) — Designed and implemented QA processes, audits, dashboards, and root cause analysis for defects. Maintained KPI reports and coordinated supplier compliance.

  • Health & Safety Coordinator (Apr 2020 – Present) — Created a comprehensive H&S programs, risk assessments, staff training, incident investigations, and compliance audits.

  • Transport Coordinator (Apr 2015 – Present) — Coordinated international freight for imports and exports to the EU, ensuring timely delivery and full regulatory compliance.

  • Dispatch Administrator (Apr 2014 – Present) — Managed order processing across multiple platforms, monitored inventory, handled customer queries, and generated sales reports.

  • Managed payroll, reviewed policies, and conducted H&S duties including risk assessments and fire drills.

  • Updated training records, arranged sessions, managed PPE stock, and conducted H&S risk assessments with corrective measures.

  • Completed NVQ Level 2 in Business & Administration. Managed financial records, supervised staff, processed payroll, and produced monthly reports for trustees.

Education & Certifications

Contact

If you'd like to get in touch, email me at Robertball54321@gmail.com or call 07792117419.

Or connect on LinkedIn.